If you are unhappy with your purchase, we will gladly accept a return as long as it meets one of the basic conditions below and is within 60 days of purchase.
Returns We Accept
- Items delivered by mistake
- Items with defects or that have been damaged in the mail
- Items in new and unused condition
How to Start a Return
Please contact us, so we can issue you a refund, or help you make an exchange for the item you wish to return:
- Toll-Free: 1-877-782-6737
- International: 1-949-380-7318
- Email: retail@stampington.com
In some cases, you will not need to ship the items back to us. However, if you're instructed to mail your returned item back to us, please follow these instructions.
How to Return Your Item to Us
- Include a copy of your order invoice in the package along with the item(s) you are returning.
- Send your package via traceable means, such as UPS, FEDEx, DHL, and USPS. Stampington & Company is not responsible for any items that are lost in transit. Having a tracking number will help hold the postal carrier accountable to you and your shipment.
Mail returns to:
Stampington & Company
ATTN: RETURNS
22992 Mill Creek Drive
Laguna Hills, CA 92653
*Please note: While we gladly accept returns for items that meet the above conditions, you may be responsible for any shipping charges that may apply if the item is not damaged or defective.
Returns We Cannot Accept
- Magazines, digital downloads, or discounted merchandise. All sales are final.
- Items purchased more than 60 days ago
- Items that have been used
We are happy to answer any of your questions regarding returns and the status of your exchange or refund. Please contact customer service if you need further assistance or to explain the details of a desired return on a more personal level:
- Toll-Free: 1-877-782-6737
- International: 1-949-380-7318
- Email: retail@stampington.com